Smith & Nephew

In response to a fragmented procurement software landscape and spend issues, Smith & Nephew sought to enhance its procurement processes.

To address these challenges, it implemented SAP Ariba solutions, which proved to be a game-changer.

The company simplified its systems landscape by unifying global procurement processes through SAP Ariba’s Guided Buying Capability.

This allowed employees to access multiple channels, including emergency payments, enabling them to make purchases compliantly and efficiently.

The results were remarkable.

With a growing portion of spend channelled through SAP Ariba solutions, the company achieved heightened procurement visibility and control.

Moreover, the introduction of user-friendly tools led to a vastly improved user experience, significantly boosting employee satisfaction ratings.

Additionally, supplier onboarding processes were streamlined, reducing delays and emergency remittance requests, thus ensuring timely payments and successful supplier collaboration.

The implementation also fostered a culture of compliance, with employees educated to follow compliant purchasing procedures.

As a result, noncompliant spend decreased, mitigating associated risks.

Furthermore, the intuitive on-demand guidance led to an increase in first-pass approval of requisitions and automatically matched invoices, resulting in greater efficiency and cost savings.

Overall, the digital transformation delivered tangible benefits such as cost control, enhanced efficiency, improved compliance, and strengthened supplier relationships.