Pro Carrier

Pro Carrier, launched to support eCommerce businesses in Europe, offers seamless parcel delivery and supply chain solutions through bespoke technology and strategic partnerships.

Our approach integrates directly into eCommerce platforms to reduce undeliverable items and improve global customs clearance.

Known for exemplary customer service, we provide personalised experiences with dedicated account managers, transparent communication via our bespoke Horizon technology, and regular updates on business impacts through various channels.

Our customer service team operates with strict KPIs and SLAs, ensuring swift issue resolution and continuous training. In 2024, Pro Carrier merged with DG International, combining expertise in global transportation and eCommerce, resulting in streamlined operations and competitive rates.

Our Horizon platform enhances shipment visibility, control, and security, offering comprehensive data tracking and analytics.

The platform’s success is evident with significant growth in usage and customer satisfaction. Strategic partnerships, such as those with Hurricane Commerce and AEB SE, have drastically reduced customs delays, enhancing delivery reliability.

Led by Managing Director Ryan Lucas, Pro Carrier’s dedication to customer excellence is reflected in our low claims rate and high customer satisfaction, setting us apart in the logistics industry.