JJX Logistics – Customer Care in our DNA

Year: 2024

Award: Supply Chain Excellence Awards - UK

Award Name: The Customer Service Award – Logistics Services

Company: JJX Logistics

At JJX Logistics, we understand the critical importance of delivering exceptional customer service and we are proud to be on course for a third consecutive year for turnover in 2024.

There is no doubt that this is down to our fantastic team and this starts at the very beginning with our focus on customer care and attention, one of the three core pillars of ‘The JJX Way’. This has been the bedrock of our company since its formation in 1997 with our founder and current managing director John Donovan starting the company with the goal of providing time critical deliveries across Europe with the customer at the centre of all decisions with the key desire to build a reputation for trust, loyalty and honesty with this still running through the DNA of JJX today.