Cutwel

In the last 4 years Cutwel has completely reviewed and changed all processes within the operations team.

Cutwel has grown through Covid-19 by 20% and has managed to have less staff than it had 4 years ago whilst increasing its picking stats by 20%, its despatch stats by 50%, and its error rates to customers are consistently under 0.5% (from being >6%).

The company also has a smooth lean operations now and holds 35k of stock in its warehouse.

The company now turns deliveries from 75 suppliers within 24 hours from being 1 week.

Cutwel has accessed every process to be more efficient and paperless.

Its aim is to be efficient, accurate, and green.

It despatches by scanning the picked orders with automated carrier integration.