Speedy Freight

Year: 2023

Award: Supply Chain Excellence Awards - UK

Award Name: The Customer Service Award

Company: Speedy Freight

Speedy Freight is a national end-to-end logistics provider, operating over 60 branches across the UK and Europe.

It’s network of dedicated courier services means urgent or sensitive freight can be collected within 60 minutes of booking and delivered anywhere on the same day.

The courier service is used by people and businesses who need to get important deliveries from A to B as quickly and securely as possible.

Speedy Freight services are designed to provide simple, high-quality, and efficient logistics solutions that put the customer first.

Offering a problem-solving service to its customers, which is entirely bespoke around their individual requirements.

The company have an exemplary NPS score of 90 which places it above the industry standard.

Speedy Freight’s substantial growth simply wouldn’t be possible without this demonstrable stellar customer service.