Speedy Freight

Year: 2024

Award: Supply Chain Excellence Awards - UK

Award Name: The Customer Service Award – Logistics Services

Company: Speedy Freight

Speedy Freight is a national end-to-end logistics provider, offering localised logistics solutions to businesses across the UK, Europe, and North America.

We offer personalised logistics solutions with a strong customer focus, evident in our high Net Promoter Score (85+) and 5-star Trustpilot rating.

With over 60 branches, we ensure quick responses and reliable support.

We actively seek and address customer feedback, which helps us maintain our high ratings and improve our services.

Our Speedy Stars awards program recognises exceptional customer service among our staff.

We monitor customer feedback daily and respond promptly to any issues.

This dedication to service has fueled our growth, including a first branch in the USA.

Continuous staff training supports our commitment to meeting customer needs, solidifying our reputation in the logistics industry.

Our commitment to exceptional customer service and continuous improvement ensures we remain a trusted and reliable logistics partner in a competitive industry.