Iron Mountain

Iron Mountain, a global leader in storage solutions and information management, is pioneering new high levels of performance with its groundbreaking initiatives at the Magna Park Lutterworth and Rugby campuses.

These projects are examples of how visionary foresight, coupled with multi-site strategic innovation, can enhance customer service performance, establish a market competitive edge and raise productivity.

In the last quarter of 2023, productivity fell by 0.3% compared to the previous year and was 1.0% lower than the preceding quarter, according to the latest ONS estimates.

This decline continues a trend of sluggish productivity growth that began after the 2008/2009 recession.

Despite this trend, Iron Mountain has raised labour productivity by 280% since July 2023 through innovation, teamwork, and investment in technology.

Meanwhile, DexoryView – technology introduced across four Iron Mountain facilities – has enabled the scanning of 15,000 locations per hour without disrupting daily operations, leading to a significant leap in the inventory accuracy KPI moving from 95% to 99.9% pre and post implementation.

This entry delves into Iron Mountain’s improved customer service and operational efficiency, thanks to a flexible model, new technology, teamwork, a green competitive edge which is attracting new partners and increased productivity despite the UK’s slow productivity growth.