pci | bridge: Changing the Game in Pharmaceutical Supply Chain Management

The pharmaceutical industry has always invested heavily in the technologies that are used directly in drug development and patient care.

However, much of the industry has been slow to adopt innovation within the business and supply chain processes that make it all come together – things like forecasting, inventory visibility, simple reporting, supplier management, document sharing, and distribution visibility. Supporting over 1,200 pharmaceutical and biotech clients, PCI Pharma Services, a world leading CDMO, sought to change that. Thorough research informed their trajectory.

Enhanced supply chain visibility and reduced manual tasks were essential requisites.

As part of its business strategy, digitalization and automation became a priority and PCI introduced pci | bridge™.

This platform leverages PCI’s ERP, smart and secure infrastructure, and strategic integrations to provide an industry leading experience, providing real-time supply chain insights, aiming for unparalleled customer service. To create this digital tool, PCI collaborated with key customers, incorporating their feedback.

Through iterative feedback and co-creation, the envisioned tool became a tangible reality, embodying the collaboration between PCI, client ambassadors, the development team and supply chain SMEs.

pci | bridge™ has become a cornerstone of PCI’s digital innovation and indispensable to client relationships.