Optoro

Optoro is revolutionizing returns by promoting a circular economy to minimize waste and emissions.

Returns reached $743B in 2023, resulting in significant carbon emissions and 8.4B pounds of returns winding up in landfills.

Optoro’s innovative strategy focuses on re-commerce, consolidation, and diversion.

Optoro’s RMS comes with prebuilt connectors and automated orchestration of inventory to connect retailers’ returned inventory to 3rd party re-commerce partners, resulting in less waste, more revenue streams, and greater affordability for consumers.

Consolidation via Express Return drop-off locations — which allow shoppers to drop off returns with a QR code, or schedule a home pick-up, no packaging or label required — reduces transportation emissions, preventing 43.81 million pounds of CO2 in 2023.

Diversion efforts ensured 95.2% of returned inventory avoided landfills, with 45.9 million items sent to reuse channels and $12.6 million worth of goods donated to charities. Optoro’s intelligent processing and machine learning enable retailers to systematically route returns to their next-best home, such as secondary channels, donations, or recycling.

With Optoro, 95% of new inventory is ready for resale the same day.

As online resale grows and consumer preferences shift towards sustainability, Optoro sets a new industry standard, making returns better for retailers, shoppers, and the planet.