Holland and Barrett – UK&I Fulfilment Transformation in Burton

H&B is on a journey to modernise and scale to support its growth goals.

This requires the physical transformation of our supply chain across processes, systems and infrastructure, utilising innovation, technology, and agile practices.

The business continues to deliver on its growth objectives, with ongoing support from the Fulfilment team.

The transformation strategy is akin to ”building the bus while driving it,” balancing the current operational needs with the planning and execution of various projects to build the modern fulfilment operation needed.

Our approach to managing risk, complexity, and compliance is vital to successfully integrating new technologies and processes.

We’ve recognised the value of phased implementation, robust risk management, and continuous stakeholder engagement.

Our choice of partnerships is strategic, aligning with our values and based on their expertise and track record in addressing our challenges.

Our journey to a modern, scalable function requires addressing growth challenges, choosing the right partners, managing complex fulfilment transformations, and staying adaptable.

This foundation ensures sustained success through agility, strategic partnerships, and continuous learning.