German e-grocer Knuspr automates post-pick order buffer, consolidation and dispatch with Brightpick Dispatcher robots

Knuspr is one of Germany’s fastest-growing e-grocers and is part of Rohlik Group, a thriving European e-grocer that delivers more than 12 million orders per year.

Knuspr currently has fulfillment centers in Munich, Berlin and Frankfurt and offers its customers a wide assortment of fresh, high-quality groceries delivered within three hours. Thanks to its wide assortment of products, Knuspr has large average order sizes consisting of dozens of items per order.

Its Munich fulfillment center holds more than 12,000 SKUs and has multiple picking zones to accommodate different types of products, such as ambient, fresh, chilled and frozen.

This means that once items are picked in each picking zone, they need to be consolidated into complete orders before they are dispatched to customers. Knuspr therefore installed Brightpick Dispatcher robots to automate its post-pick order buffer, consolidate and dispatch process.

Order totes from each picking zone are delivered to the dispatch area via conveyor.

Brightpick Dispatchers retrieve the totes from the conveyor and sort them into complete orders ready for driver pickup.

In addition, Brightpick Dispatchers can also temporarily store picked orders in a storage buffer until they need to be dispatched.